Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Chicken Road, we believe that online gaming should be enjoyed as a form of entertainment only. Games are designed with a house edge, meaning the odds always favor the casino over time. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn money or solve financial problems.
Age Verification
Gaming is strictly for individuals aged 18 years and above, or the legal gambling age as per Indian law. We are committed to preventing underage gaming and take all necessary measures to verify player age during registration.
If you are under the legal age, please do not attempt to register or play. Parents and guardians are encouraged to monitor their children's online activities.
Warning Signs of Problem Gambling
Do you recognize any of the following signs in yourself or someone you know? If so, help is available:
- Chasing Losses: Continuing to gamble in an attempt to recover money lost
- Hiding Gambling: Concealing gaming activities from family, friends, or partners
- Loss of Control: Unable to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Missing work, school, or family commitments due to gaming
- Financial Problems: Using savings, borrowing money, or going into debt to gamble
- Mood Changes: Gambling to escape stress, anxiety, or negative emotions
- Tolerance: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gaming
- Jeopardized Relationships: Gaming is causing conflict with loved ones
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Reality Checks: Receive reminders about how long you have been playing and how much you have wagered
- Session Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gaming is becoming problematic
- Account Closure: Request permanent closure of your account at any time
To activate any of these features, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you are struggling with problem gambling, please reach out to one of the following organizations for confidential support:
India
- All India Gaming Federation (AIGF): For information on responsible gaming practices in India
- AASRA (Assistance for Addicts Rehabilitation and Counselling): Mental health support and addiction counseling
- iCall - Mental Health Helpline: Phone: 9152987821 | Website: www.icallhelpline.org
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop (United Kingdom): www.gamstop.co.uk | Self-exclusion service across multiple operators
- Gambling Help Online (Australia): www.gamblinghelponline.org.au | Phone: 1800 858 858
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org | Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): For problem gambling support in Germany
These organizations offer free, confidential support to individuals and their families affected by problem gambling.
If You Need Help, Reach Out Today
Problem gambling can happen to anyone. Seeking help is a sign of strength, not weakness. If you or someone you care about is struggling with gambling, please contact one of the support organizations listed above immediately.
You are not alone. Help is available 24/7.
At Chicken Road, we are committed to promoting safe and responsible gaming. Thank you for gaming responsibly.